Refund policy

Return & Refund Policy

At HoommeeSH, every piece is thoughtfully selected and carefully packed to bring comfort into your home. If something isn’t right, we’re here to help.

🕊️ 14-Day Return Policy

You may request a return within 14 days of receiving your order.

To be eligible, items must be:

  • Unused and in original condition
  • In original packaging
  • Accompanied by proof of purchase

To initiate a return, please contact us at hoommeesh@gmail.com.
All returns must be approved before being sent back. Items returned without prior approval will not be accepted.

Customers are responsible for all return shipping costs.
Original shipping fees are non-refundable.

📦 Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with clear photos of:

  • The item
  • The packaging
  • The shipping label

Once verified, we will provide a replacement or full refund at no additional cost.

⚠️ Important Conditions

  • Items damaged due to improper return packaging may not be eligible for a full refund
  • We reserve the right to reject returns that do not meet the above conditions

💳 Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or payment provider to complete the transaction.

If more than 15 business days have passed since approval, please contact us at hoommeesh@gmail.com.